Terms of service

1. Introduction

These terms of service ("Terms") govern your use of our website and services provided by Hive Tech Solutions Pty Ltd ("we" or "us"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services

We offer custom 3D printing services, specialising in in-house design for racking solutions. Our services are subject to availability and may be modified or discontinued at any time without notice.

3. Orders

  • All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
  • You are responsible for providing accurate shipping information. We are not responsible for incorrect or incomplete shipping information.
  • Prices are subject to change without notice.

4. Payment

  • Payment for your order is due in full at the time of purchase.
  • For special bulk orders, please contact us directly to discuss payment terms.

5. Shipping

  • We will ship your order to the address you provided at the time of purchase.
  • Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping location.
  • We are not responsible for shipping delays caused by carriers or other factors beyond our control.

6. Returns and Refunds

  • We do not accept returns or exchanges for custom-made products.
  • If your order is damaged upon arrival, please contact us within 14 days of receipt.

7. Intellectual Property

  • All intellectual property rights in our website and services, including but not limited to trademarks, copyrights, and patents, are owned by us or our licensors.
  • You may not use our intellectual property without our prior written consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

9. Changes to Terms

  • We may update these Terms from time to time. Any changes will be effective upon posting on our website.

By using our website or services, you agree to be bound by these Terms. Please contact us if you have any questions.